Customer Value Agreement
Customer Value Agreements ensure your service, maintenance and repairs are performed by highly skilled, competent, trained professionals, giving you more time to concentrate on driving your business forward.
Why choose sutrac CVA?
Increased uptime, greater productivity, increased potential revenue per machine, optimized workshop and tooling utilization, improved labour time allocation, remove the coasts of maintenance scheduling and record keeping, quality work from engineers trained by caterpillar, higher machine resale values, plan ahead with greater confidence, more time to focus on your business.
Inspection Value Agreement
Inspection Value Agreement
Share equipment maintenance responsibilities with SUTRAC
The Inspection Value Agreement includes a highly specialized visual and technical equipment inspection as well as the required maintenance parts kits.
Every 1000 hours a detailed inspection report will be included describing the condition of your equipment as well as advanced warning of potential problems.
Inspection Value Agreement
Inspection Value Agreement
Share equipment maintenance responsibilities with SUTRAC
The Inspection Value Agreement includes a highly specialized visual and technical equipment inspection as well as the required maintenance parts kits.
Every 1000 hours a detailed inspection report will be included describing the condition of your equipment as well as advanced warning of potential problems.
Maintenance Value Agreement
Focus on your business rather than equipment maintenance.
In addition to all the standard elements included in the Inspection Value Agreement, the Maintenance Value Agreement involves a highly skilled engineer who will perform all maintenance intervals as detailed in the Caterpillar Operation and Maintenance Manual delivered with your equipment.
Full Value Agreement
Complete peace of mind
A Full Value Agreement provides you with complete – peace of mind – and an end to the uncertainties of arranging and undertaking repair and maintenance, leaving you free to concentrate on growing your core business.
All the standard elements of the Maintenance Value Agreement are included, with the addition of planned overhauls and any unscheduled repairs.
All maintenance and repair is placed in the hands of SUTRAC.
Full Value Agreement
Complete peace of mind
A Full Value Agreement provides you with complete – peace of mind – and an end to the uncertainties of arranging and undertaking repair and maintenance, leaving you free to concentrate on growing your core business.
All the standard elements of the Maintenance Value Agreement are included, with the addition of planned overhauls and any unscheduled repairs.
All maintenance and repair is placed in the hands of SUTRAC.
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