General Services
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Proudly our service capabilities include over 200 trained service technicians with customer satisfaction as their mission, to help you lower your costs and keep your machine up and running with top performance.
With over 100 service vehicles, these personnel and capabilities are spread over 17 regional outlets to cover your needs conveniently with fastest possible response time and efficiency.
Cat® machinery dependability is only matched by our service teams experience, this experience is backed by DAL Technical Academy, which provides skilled technicians to provide innovated solutions for product support.
Having your machinery serviced by SUTRAC regularly will help you decrease cost whether in servicing costs or minimizing downtime and avoiding failure.
To get a detailed look into the services we provide, don’t hesitate to call us at our hotline 1414 or fill out our online form or visit the nearest outpost to you.
Fluids Sampling
In order to detect problems at their early stages, shorten repair time, realize maximum component life and monitor maintenance practices; Sutrac offers comprehensive sampling services, using highly sophisticated, and state-of-the-art technologies to test oil, coolant and fuel at regular intervals.
Cat Certified Rebuild
The Cat Certified Rebuild Program offers a like-new component with a like-new warranty and a new serial number, all at a reasonable cost of a comparable new component. The program starts with a complete machine inspection. Then the machine is completely disassembled and rebuilt from the ground up to include all Cat product updates. More than 350 tests and inspections (plus the automatic replacement of more than 7,000 parts) ensure the same high level of quality as a new Cat machine. Uses CAT REMAN Parts when available. https://www.cat.com/en_US/support/maintenance/certified-rebuild.html
Electric Power System Service
Being the leader brand in power generation where failure is not an option, that’s why we accept no compromises, with continuous support at any time and after hours of support to keep your supply running for power generation stations. Some of the output results will provide the customer with the below: Number of machines required to complete a job in a certain period of time. Cycle times details. Fleet cost analysis. Metric ton moved, loaded per hour. Customer will have a clear picture on what will be required to boost the production.
Fuel Contamination Control
Increase of contaminants in diesel fuel systems can cause serious problems. Our fuel contamination control services include observation, analyzing, protecting engine fuel components (injectors, nozzles, and pumps), enhance the engine performance and prevent failures before they happen and at a fraction of the cost.
Hydraulic Service
Cat products use hydraulic components to deliver power and performance, they require regular maintenance and service to keep them at peak performance with expert repair and quality service provided by SUTRAC.
Machine Service & Repair
We at SUTRAC believe that adequate servicing of your machinery is the key to maximize machine performace and lifetime. We are proud to offer our clients machine servicing including but not limited to Hydraulic Service, Welding and Fabrication, Major Component Service [engines, transmissions, final drives and more], Undercarriage Service and Hose & Couplings Service.
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